Parish Access gives Parish Contacts and Parish Consultants the ability to manage their parish program right from the Lighthouse Website!
This great resource gives you the power to place kiosk orders, view order history, manage promo codes, view subscription and commission
totals, and more. Not only is this intended to simplify the work of our Parish Consultants, but also to empower our customers to place orders
and manage their kiosk program!
But we decided not to stop at that ... We also upgraded the shopping experience and intentionally tailored it to parish needs. Its now easier
than ever to find the content that’s right for you!
Lets get started!
The new “My Parish” account is the customized portal for parish customers. This account can be viewed by all “contacts” that are listed in our
system, as well as the Parish Consultant for the parish.
“My Parish” will appear above the navigation bar after the contact or rep signs in and then clicks “Parish Mode” located
in the top right of the website. (When the user is in “Individual Mode” they will never see “My Parish”) Clicking on this
will take you to the parish portal.
After clicking on “My Parish” the “Welcome Page” will open, where you will be prompted to enter as the parish of which you are listed as a contact.
Or, if you are a contact or representative for multiple parishes, you will select a parish for the drop down menu. After selecting the Parish you
will be shopping/browsing as,you will be able to view and manage all the information for that Parish.
If you have manage multiple parishes you can easily switch between accounts by clicking the “Select Other Parish” button in the upper right corner
of the account page.
After Selecting a Parish, the “Parish Information” page will be displayed. This is where parish addresses and contact information can be viewed, updated, and managed. Only Parish Consultants and the “primary contact” can add or edit addresses and contacts.
The “primary contact” is considered as the Administrator in the Parish Dashboard. They are able to add or edit other contacts that will have
permission to the Parish Dashboard. Any additional edits that need to be made to the Parish Account must be made by Customer Service.
If your parish would like to change the “primary” user, please contact Customer Service.
The “Quotes” tab will display any current invoices or quotes that are saved in our system. Quotes can have two possible statuses:
If you would like edit a quote at a later date, do not mark it as being paid for by check. All “open” quotes can be opened and edited
at any time through Parish Access by clicking the “View Quote” button.
You then have the option to edit the Quote by clicking the “Restore Cart” button. Or you can apply payment by clicking the
“Pay by Credit Card” button.
“Order History” allows you to view the history of all the kiosk orders placed by that parish. All future orders placed through the website will show up here, as well as all of your past order history. Order details can be viewed by clicking ‘View Order Details.
The Promo Codes section is where the Parish promo codes can be viewed or created. Subscriptions attached to the promo code can be seen here as well.
Only Parish Consultants and “primary contacts” can create a promo code for a parish.
The “Parish Dollars” section will show the history of any donation that Lighthouse has paid to the parish for subscriptions or store orders associated with the promo code. (This image below shows this tab without any donations to display.)
Please watch the video below to learn everything you need to know about placing orders in Parish Access.
Let’s start with the most basic question that most of you are probably asking: What exactly is a “Mode”?
A “Mode” simply refers to the general “type” of customer that a user wishes to act as. When it comes to ordering products from Lighthouse,
there are two general categories of customers:
The new addition of the two modes of the Lighthouse website gives the user the opportunity to browse our selection of products
according to the way that they will be purchasing/using them.
There are four basic “states”that a user can be in while on the Lighthouse website. It is critically important that these four
states are understood according to their various permissions and options:
IMPORTANT NOTE: In order to see the “My Parish” account or to place a parish order, one must be logged in with Parish Access. That being said, “State #4” above is referring to a user who is logged in with Parish Access. A user who is logged in without Parish Access and has selected “Parish Mode” is equivalent to State #2 (can view parish item but cannot view parish pricing or place an order).
Some of you might be saying, “Well that’s all nice, but hold on a second ... How do I get into a Mode? And how can I tell what mode I’m in?
Good question! Ready for a simple answer? We decided to make this simple and intuitive for you too! First of all, you can easily tell what ‘Mode’
you are in by the way the site looks.
When you’re in Parish Mode, the site color scheme will be green:
When in Individual Mode, the site color scheme will be blue:
Okay, so what happens if I have items in my cart and I want to switch modes?
If you have items in your cart and you switch modes then your cart will be “converted.” This means that if you have items in your cart that
are only available in one mode and not the other (e.g. an item only available to purchase by Parishes), then this item will be deleted from
your cart upon switching. All of the other items will remain in your cart, but the pricing will change to reflect the price in that mode.
This “cart conversion” can also be accomplished by clicking the button located at the bottom of the cart:
Store searching via the search bar has been tremendously improved. We rebuilt our search engine to return Ranked Results, meaning that it takes what you type into it and returns a list of the closest results with the best one right on top! Not only that, but even if you misspell a word, we will search for things that sound like what you typed and return it.
To take the ease of searching one step further, we now display your search results in real time and adjust them as you type.
We made it easier than ever to enter large orders right from the cart with Rapid Order Entry. All you have to do is go to your “Cart” and either enter an item SKU or a title, then select the quantity desired. Go, give it a try!
After typing into one of the fields, select from the dropdown the item you intend to order by either clicking the item in the list, or using your keyboard to scroll down and then click “Enter” or “Tab.”
After selecting the item will be added to your cart and then you can adjust the quantity.
Done! (NOTE: You will automatically receive items and pricing that are available to either Parishes or Individuals, depending on the mode you’re in.)
We have made shopping easier than ever by unifying the store and creating product filters which help guide you to the content you’re looking for.
You can now filter by Speakers, Categories, New Releases, All Titles, and even by what type of media you are looking for e.g. Books, CDs, DVDs, etc.
Additionally, we simplified the way you can filter through speakers. Speakers are all alphabetized by last name, all you have to do is select one, and all of their works will be displayed below.
We wanted you to be able to customize your shopping experience to fit your needs, so we added “View Styles” so you can control how items are displayed. There are three: List View, Grid View, and Detail View.
Detailed View (Default)
Grid View
List View
No. Parish access is currently only available for Lighthouse CDs and Books. In the future we hope to make all our partner products available in Parish Access, but there is no current release date.